Your questions,
answered.

Choose your design, garment style, color and size, then add it to your bag and check out. For a custom design or bulk order, use Start a Custom Order to request a quote. Double-check all sizes, colors and spelling before submitting.

Pay securely by debit or credit card through Square. Your order is confirmed only after payment is verified. For custom and bulk requests, we review your details and provide a quote before payment. Production begins after payment is received.

No payment is required to request a quote. Quotes are emailed within 24–48 business hours. After you approve your final quote, a 50% nonrefundable deposit confirms your order and starts production. The balance is due before shipping, pickup, or delivery. Certain specialty or large orders may require a higher deposit, stated in your quote. Collection checkout orders are paid in full upfront.

Please allow 7–10 business days for production after payment. Shipping transit time is additional. If you need your order for a specific date, contact us before ordering to confirm availability.

Shipping is $10 for 1–2 garments, $15 for 3–4 and $20 for 5–6. Seven or more require a quote. Free local pickup is available on eligible orders; we’ll contact you when your order is ready. Morgan items are shipping only. Local delivery: $10 within 5 miles of our pickup location. Available in select nearby areas only, subject to availability. Please confirm delivery eligibility before ordering.

All sales are final. We do not accept cancellations or offer refunds. Please review your selections and custom details carefully before placing your order.

Email info@pressedinplatinum.com with your order reference, a description of the issue and clear photos if relevant. We’ll review your concern and follow up with you.